Customer Experience Agency

We Help You Understand Customer Experience Like Never Before

Measuring the delivery of Brand and Customer Experience promises

Our vision

To be the pioneer in Mystery Shopping, Business Insights & strategic Marketing services in our selected geographical markets.

 

Our Mission

To continuously research, study, develop and deliver all opportunities to our clients to evaluate, elevate & enhance their business through the smartest solutions and most manageable tools.

Our Services

01

Mystery Shopping

With a diverse & experienced mystery shoppers, we are your real customer agency. 

 

 

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02

Insight Services

After the mystery shopping, take things to the next level by utilizing the valuable insights gained to improve your business.

 

 

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03

Business Improvement Implementation Services

Sometime, you need help in implementing the valuable insights gained as some of the “takeways” may not be entirely clear, consistent or you don’t know what to do next. This is perfectly normal and you are not alone

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04

Business Health Check Services

Is your business as lean as possible or can it get any fitter? We have worked with a number of companies to assess their processes and help them stay in shape.

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05

Web Design & Development

Lets talk tech! We are able to offer cost effective & attractive websites; creating compelling content & distinctive designs that make you stand out from the crowd.

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06

Soft Skill Training

Softly does it! We offer a range of relevant, results-driven soft skills courses delivered by our team of talented trainers.

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Shoppers

Years

Clients

Countries

Get In Touch

Location: Unit 4, Building 5, Street 970, Zone 41

Telephone: +974 3364 3459 

Email: shopper@ospreywestintl.com

Office Hours: M-F: 9am - 4pm

Contact Us